About These Promotional Terms

These Promotional Terms apply to eligible purchases made directly through our store. They explain the promotional benefits available to our customers, how discounts and free shipping are calculated, and how promotions are handled when an order is changed, canceled, returned, or refunded.

Our current promotional benefits are:

• Newsletter Subscription Discount: 10% off the first eligible order placed after successfully subscribing to our newsletter.
• Court Club Sale: Buy 2 merchandise items and save 10%, or buy 3 or more merchandise items and save 15%. All merchandise sold through our store is included.
• Free Standard Shipping: Available when the merchandise subtotal after applicable discounts is USD $160.00 or more for an eligible U.S. order, or USD $260.00 or more for an eligible order to Australia or a supported European destination.

The Newsletter Subscription Discount and Court Club Sale are merchandise discounts and cannot be combined with each other unless an offer expressly states otherwise. Eligible orders may also receive Free Standard Shipping when the merchandise subtotal after the applicable discount meets the relevant shipping threshold.

Nothing in these Promotional Terms limits rights available under applicable consumer law.

01

Newsletter Subscription Discount: 10% Off

Customers who successfully subscribe to our newsletter can receive 10% off their first eligible order placed after subscribing.

The discount is a one-time benefit associated with an eligible newsletter subscription. It applies to the first qualifying order connected with that subscription and does not automatically become a recurring discount for future purchases.

You do not need to be a first-time customer to qualify. Customers who have previously purchased from our store may also receive the benefit when they make an eligible newsletter subscription.

An order completed before the newsletter subscription is successfully submitted does not qualify for the discount.

If a promotional code is provided, it must be entered and successfully applied before checkout is completed. If the discount is applied automatically, the corresponding reduction will be shown in the checkout summary.

We generally cannot add an unapplied discount after an order has been submitted. If you believe your first eligible order should receive the newsletter discount but it does not appear at checkout, please contact info@varennea.com before completing your purchase.

The 10% discount applies only to eligible merchandise. It does not reduce shipping charges, sales tax, VAT, GST, import duties, customs charges, carrier fees, gift cards, or other non-merchandise amounts.

The benefit has no separate cash value and cannot be exchanged for cash, transferred as a monetary credit, or redeemed independently of an eligible merchandise purchase.

02

Court Club Sale

The Court Club Sale offers a discount based on the number of merchandise items purchased in the same order:

• Buy 2 items: Save 10% on the merchandise items.
• Buy 3 or more items: Save 15% on the merchandise items.

All merchandise sold through our store is included in the Court Club Sale. Items may be different products, sizes, colors, or styles, subject to availability.

The 10% and 15% tiers are alternatives. An item does not receive both tier discounts.

The discount applies to merchandise only and does not reduce shipping charges, taxes, duties, gift cards, or other non-merchandise amounts.

The Court Club Sale discount cannot be combined with the Newsletter Subscription Discount or another merchandise discount unless the relevant offer expressly permits it. Free Standard Shipping may also apply if the order meets the applicable threshold after the merchandise discount.

The applicable tier and discount will be shown at checkout before payment. If the discount does not appear, contact info@varennea.com before completing your order.

03

Eligible Merchandise and Product Availability

Our collection includes tennis apparel such as tops, skirts, shorts, dresses, and jackets.

Unless a specific offer clearly states otherwise, merchandise available through our store may qualify for the Newsletter Subscription Discount.

All merchandise sold through our store is included in the Court Club Sale and counts toward the applicable Free Standard Shipping threshold after merchandise discounts.

We do not exclude a product category from the newsletter promotion unless an applicable restriction is clearly disclosed before purchase.

Product prices, availability, and promotional eligibility are determined when checkout is completed.

Adding an item to your shopping cart does not reserve its inventory, promotional price, size, color, style, or quantity.

If an item becomes unavailable before an order can be fulfilled, we will handle the situation according to our Cancellation Policy and Refund Policy.

04

Combining Merchandise Discounts and Free Shipping

The Newsletter Subscription Discount, Court Club Sale, and Free Standard Shipping are separate promotional benefits.

Unless an offer expressly permits combining merchandise discounts, only one merchandise discount may apply to an order. The newsletter discount cannot be applied repeatedly to the same order, and multiple newsletter discount codes cannot be stacked.

Free Standard Shipping is not treated as an additional merchandise percentage discount. An eligible order may receive Free Standard Shipping alongside an applicable merchandise discount when the remaining merchandise subtotal meets the relevant threshold.

The final discount and shipping charge are displayed at checkout before payment.

05

How Promotional Discounts and Thresholds Are Calculated

Merchandise discounts are calculated using the eligible merchandise amount at checkout.

The applicable percentage discount excludes shipping, taxes, duties, gift cards, and other non-merchandise charges.

Free Standard Shipping eligibility is calculated after all applicable merchandise discounts have been applied.

The following amounts do not count toward the free shipping threshold:

• Shipping and expedited delivery charges;
• Sales taxes, VAT, and GST;
• Import duties, customs clearance, and brokerage charges; and
• Gift cards and other non-merchandise charges.

Where displayed product prices include tax, the tax portion is excluded when determining the qualifying merchandise subtotal.

Separate orders cannot be combined to meet a promotional quantity requirement or free shipping threshold.

An order that meets the free shipping threshold before a merchandise discount may no longer qualify if the discount reduces the merchandise subtotal below that threshold.

The merchandise subtotal and final shipping charge shown at checkout determine the promotional benefits applied to the order.

06

Free Standard Shipping

Free Standard Shipping is available for qualifying orders delivered to addresses within the supported shipping destinations listed in our Shipping Policy.

The following merchandise subtotals, calculated after applicable discounts, qualify:

• Eligible contiguous United States addresses: USD $160.00 or more.
• Australia and supported European destinations: USD $260.00 or more.

An order exactly at the applicable threshold qualifies.

Free Standard Shipping applies only to eligible standard delivery services and destinations described in our Shipping Policy.

All tennis apparel and other merchandise sold through our store count toward the applicable merchandise threshold.

Free Standard Shipping does not cover import duties, import VAT or GST not collected at checkout, customs clearance fees, or carrier import-handling charges.

If a merchandise discount reduces an order below the applicable threshold, the regular Standard Shipping charge applies unless another valid shipping benefit is expressly offered.

Free Standard Shipping cannot be exchanged for a cash payment or applied as a deduction against Expedited Shipping.

07

Standard and Expedited Shipping

Standard Shipping normally costs USD $3.00 per order when the order does not qualify for Free Standard Shipping.

Expedited Shipping costs USD $7.99 per order where available.

Standard Shipping and Expedited Shipping are alternative delivery options. If you select Expedited Shipping, the USD $7.99 charge replaces the USD $3.00 Standard Shipping charge; the two amounts are not added together.

Qualifying for Free Standard Shipping does not waive the Expedited Shipping charge.

For example, if your order qualifies for Free Standard Shipping but you voluntarily select Expedited Shipping, the USD $7.99 expedited charge still applies.

Available services and estimated delivery times are displayed during checkout.

Our Shipping Policy provides further details about eligible destinations, order processing, carrier services, and delivery estimates.

08

Examples of Discounts and Free Shipping

The following examples assume that all merchandise shown qualifies for the stated discount and that the customer selects Standard Shipping. Taxes and any applicable import charges are treated separately.

Example 1: U.S. Order Qualifying for the Newsletter Discount and Free Shipping

A qualifying U.S. order has an eligible merchandise subtotal of USD $180.00.

The 10% newsletter discount reduces the subtotal by USD $18.00, leaving USD $162.00.

Because USD $162.00 meets the USD $160.00 U.S. threshold, the order also qualifies for Free Standard Shipping.

Example 2: U.S. Order Below the Free Shipping Threshold After Discount

A qualifying U.S. order has an eligible merchandise subtotal of USD $170.00.

The 10% newsletter discount reduces the subtotal by USD $17.00, leaving USD $153.00.

Because USD $153.00 is below the USD $160.00 threshold, the order receives the newsletter discount but does not qualify for Free Standard Shipping. The applicable Standard Shipping charge is USD $3.00.

Example 3: Australian or European Order Qualifying for the Newsletter Discount and Free Shipping

A qualifying order to Australia or a supported European destination has an eligible merchandise subtotal of USD $300.00.

The 10% newsletter discount reduces the subtotal by USD $30.00, leaving USD $270.00.

Because USD $270.00 meets the USD $260.00 threshold, the order also qualifies for Free Standard Shipping.

Example 4: Court Club Sale

A customer purchases three merchandise items with a combined price of USD $200.00.

The 15% discount reduces the merchandise amount by USD $30.00, leaving USD $170.00.

If the order is delivered to an eligible U.S. address, the USD $170.00 subtotal also qualifies for Free Standard Shipping. If it is delivered to an eligible address in Australia or a supported European destination, it does not meet the USD $260.00 threshold, and the applicable Standard Shipping charge is USD $3.00.

09

Promotional Codes

Where a promotional code is required, please enter and apply it before completing checkout.

A code may not apply if it:

• Has expired or reached its stated redemption limit;
• Has already been redeemed;
• Does not match the applicable order eligibility requirements;
• Was issued for a different eligible subscription; or
• Conflicts with another merchandise discount.

If a code you believe is eligible does not work, contact info@varennea.com before completing your order.

We generally cannot apply an unapplied promotional code retroactively after checkout.

A promotional code does not guarantee product availability or reserve merchandise in your shopping cart.

The promotional benefit must be successfully applied and reflected in the final checkout details.

10

Returns and Refunds on Promotional Orders

Purchases made using the Newsletter Subscription Discount or Court Club Sale follow the same applicable return and refund rules as other purchases.

Our voluntary return policy allows eligible tennis apparel and accessories to be requested for return within 30 calendar days of receipt.

A promotional discount alone does not make an otherwise eligible item non-returnable.

Products must meet the applicable return condition requirements in our Return & Exchange Policy. Items used beyond reasonable inspection, or returned with substantial hair contamination, strong odors, stains, or other significant signs of use, may not qualify for our voluntary change-of-mind return service. These conditions do not remove applicable statutory withdrawal rights or remedies for defective goods.

A refund for a returned item is based on the amount actually paid for it after the applicable promotional discount.

Where an order-level discount covers multiple products, we use the discount allocation from the original order to determine the refundable amount.

A promotional saving has no separate refundable cash value.

Our Return & Exchange Policy and Refund Policy explain return eligibility, return postage responsibility, refund amounts, and processing times.

11

Partial Returns

For a partial return, we refund the amount actually paid for the returned items after their allocated promotional discount.

We do not retroactively increase the prices of the items you keep or remove a valid promotional discount from retained merchandise simply because part of the original order is returned. This includes an order where the number of retained items falls below the original Court Club Sale quantity requirement.

If the original order received Free Standard Shipping and a partial return brings the value of the retained merchandise below the applicable shipping threshold, we do not retroactively charge or deduct the original USD $3.00 Standard Shipping fee.

Return postage is handled according to the reason for the return under our Return & Exchange Policy.

For ordinary change-of-mind returns, customers are responsible for the applicable return postage unless the law requires otherwise.

For confirmed fulfillment errors, product defects, or transit damage, we cover the necessary return postage and replacement shipping costs as described in our Return & Exchange Policy.

Refunds are processed according to the timelines stated in our Refund Policy.

12

Cancellations and Order Changes

Contact info@varennea.com promptly if you wish to cancel or change an order.

A cancellation request made within 12 hours of placing an order has a better chance of stopping fulfillment, but cancellation during that period is not guaranteed.

Whether an order can be canceled depends on its actual fulfillment status when we receive the request.

A successfully canceled item is refunded at the amount actually paid for it after its allocated promotional discount.

If the entire order is canceled before dispatch, any delivery charge paid to us for that order is also refunded.

A partial cancellation of an already confirmed order does not cause us to add or deduct a Standard Shipping charge solely because the remaining merchandise subtotal falls below the free shipping threshold.

We do not retroactively reprice retained items or remove a valid promotional discount from those items after order confirmation, including when a partial cancellation reduces the number of items below a Court Club Sale quantity requirement.

A later replacement or new order uses the prices, inventory availability, shipping options, and promotional terms applicable when that new order is placed.

Newsletter Discount After Cancellation

Because the Newsletter Subscription Discount is intended as a one-time benefit, cancellation does not automatically restore a newsletter discount that has already been used.

If we cancel an order because we cannot fulfill it, please contact info@varennea.com about the promotional benefit used. We will review the circumstances and explain the available resolution.

If you voluntarily cancel an order, eligibility for any further promotional benefit will be determined according to the applicable offer conditions.

For orders that cannot be fulfilled, we initiate the applicable refund within 1–2 business days after confirming cancellation, and no later than 7 calendar days, subject to any earlier legal deadline.

For other successfully canceled orders, we issue the applicable refund within 7 calendar days after cancellation is confirmed, unless an earlier legal deadline applies.

Our Cancellation Policy and Refund Policy provide additional information about order changes, cancellations, and refunds.

13

Taxes, VAT, GST, Duties, and Import Charges

A merchandise discount reduces the applicable merchandise price. It does not independently eliminate sales tax, VAT, GST, import duties, customs clearance charges, brokerage fees, or carrier import-handling charges.

Applicable taxes collected by us are shown in the checkout or order details.

Orders to Australia and Europe are dispatched from the United States and may be subject to import procedures.

Unless expressly stated at checkout, import duties, customs clearance charges, and carrier import-handling fees are not included in our shipping charges or checkout total.

Import VAT or GST not already collected at checkout may also be payable during the import process where applicable.

The recipient is responsible for applicable charges payable directly to the customs authority or carrier, as explained in our Shipping Policy.

Free Standard Shipping does not waive customs duties, import VAT or GST, or other import-related charges.

14

Currency

All promotional thresholds, shipping charges, and examples in these terms are stated in U.S. dollars.

If our store displays another supported currency, exchange rates and rounding may cause differences in the displayed converted amounts.

The final price and currency confirmed at checkout are the transaction values for the order.

Displaying another currency does not change the underlying promotional thresholds.

Any applicable currency conversion is reflected in the amount shown before payment.

15

Fair Use

The Newsletter Subscription Discount is intended as a one-time benefit associated with an eligible subscription.

Please do not deliberately create multiple email addresses, newsletter subscriptions, customer accounts, identities, or transactions solely to obtain the same promotional benefit repeatedly.

Manipulating checkout calculations or knowingly exploiting an obvious technical error may also be treated as promotional misuse.

A previous legitimate purchase does not make a customer ineligible for the newsletter offer.

If clear misuse or fraud is identified before fulfillment, we may remove an invalid promotional benefit or cancel the affected transaction, subject to applicable law and the terms of the confirmed order.

If payment has already been collected and the order is canceled, the applicable refund will be processed according to our Refund Policy.

Normal household purchases, ordinary returns, legitimate newsletter subscriptions, and proper use of an eligible promotion are not considered misuse.

We will not treat a customer as having misused an offer merely because they exercised a valid return, cancellation, refund, or statutory withdrawal right.

16

Obvious Pricing or Technical Errors

If an obvious pricing, promotional discount, shipping threshold, or checkout calculation error materially affects an order, we will review the issue and contact you before fulfillment where appropriate.

Examples may include an incorrectly applied discount, a duplicated promotional reduction, a misplaced decimal point, an incorrect free shipping calculation, or a checkout malfunction.

We will explain the correct terms and offer you the choice to continue on those terms or cancel the affected order or item where permitted by applicable law.

We will not automatically collect an increased amount without your agreement.

If the affected order or item is canceled, we will refund the applicable payment to the original payment method.

Refunds will follow the procedures and deadlines stated in our Refund Policy and Cancellation Policy.

This section does not limit mandatory consumer rights or permit arbitrary changes to confirmed orders.

17

Promotion Availability and Changes

Unless a specific end date is stated, an offer may run for a limited or unspecified period.

We may introduce, modify, suspend, or end promotional offers, but a later change will not retroactively remove a valid benefit already confirmed on a successfully completed eligible order.

Any new promotional conditions will be communicated through the relevant offer or checkout information before they apply.

A specific condition clearly presented with an offer forms part of that offer, provided it does not reduce mandatory consumer rights or contradict the confirmed terms of an existing order.

Promotional benefits are subject to applicable product availability and eligibility requirements.

We do not guarantee that every product or variation will remain available throughout a promotional period.

If we cannot fulfill a confirmed order, we will explain the available alternatives or applicable cancellation and refund options.

18

Consumer Rights and Other Policies

Purchases made under a promotional offer retain the same applicable consumer protections as other purchases.

Promotional discounts do not remove rights concerning defective, incorrect, damaged, missing, or materially misdescribed goods. They also do not remove applicable statutory withdrawal rights.

Our voluntary 30-day return policy remains available for eligible merchandise purchased with a promotional discount, subject to the conditions explained in our Return & Exchange Policy.

Consumers protected by applicable European consumer law retain their statutory withdrawal rights, including the general 14-calendar-day withdrawal period for eligible online purchases.

For consumers in Australia, goods come with consumer guarantees that cannot be excluded under the Australian Consumer Law. Purchasing an item on promotion does not remove an applicable consumer guarantee or remedy.

Our 30-day voluntary return policy does not limit Australian consumer guarantee rights. Further details about remedies for product problems are provided in our Return & Exchange Policy and Refund Policy.

Our other policies provide further information:

• Shipping Policy: Supported delivery destinations, shipping charges, free shipping thresholds, order processing, delivery estimates, customs procedures, and shipping problems.
• Return & Exchange Policy: Return eligibility, product condition requirements, exchanges, return shipping responsibility, and applicable consumer rights.
• Refund Policy: Refund eligibility, refund amounts, promotional discount allocation, original delivery charge reimbursement, and refund processing times.
• Cancellation Policy: Requests to stop or modify an order, pre-dispatch cancellations, fulfillment issues, and associated refunds.

Where one of these policies provides a more specific procedure, that procedure applies without reducing any mandatory consumer right.

Nothing in these Promotional Terms limits rights or remedies available under applicable law.

19

Contact Us

If you have questions about our Newsletter Subscription Discount, Court Club Sale, Free Standard Shipping, promotional eligibility, discount calculations, or these Promotional Terms, please contact us.

Company Name: Varennea LLC
Email: info@varennea.com
Phone: +1 (660) 730-9974
Business Hours: Monday–Friday, 9:00 AM–5:00 PM Central Time (CT); closed Saturdays, Sundays, and U.S. federal holidays.
Business Address: 409 S. Fible St., Kirksville, MO 63501-3701, United States

Please include your order number, if applicable, and a brief description of your question so we can assist you.