Our collection may include tennis tops, skirts, shorts, dresses, jackets, and accessories. Available products, colors, and sizes are shown on their respective product pages.

Please review the sizing information on the product page before ordering. If you need help choosing between sizes, contact us at info@varennea.com.

Yes. You may request an exchange for another available size within our voluntary 30-day return period, provided the item meets our return conditions.

For an exchange based on a size you selected, you are responsible for return postage and the shipping cost of the replacement. If we sent the wrong size, we cover the necessary return and replacement shipping costs. See our Return & Exchange Policy for details.

Yes. You may try on apparel to check its size and fit, as you would in a physical store. Please keep the item clean and in suitable condition for return, and avoid wearing it for sporting activities or other regular use.

We work to represent product colors accurately, but their appearance may vary slightly because of screen settings, lighting, and normal product variation.

If you receive the wrong color or an item that materially differs from its description, contact us at info@varennea.com.

Please follow the care instructions provided with your item. Care requirements may differ depending on the fabric and product design.

Contact info@varennea.com with your order number and a description of the problem. Relevant photographs of the product, packaging, or shipping label can help us review the issue, but an unboxing video is not required.

We will respond within 1 business day and aim to resolve the issue within 5–7 business days. For a confirmed problem, we will arrange an appropriate refund, replacement, or exchange.

No. You can place an order as a guest. Creating an account is optional.

Contact info@varennea.com as soon as possible with your order number and the change or cancellation you need.

We will check whether the order can still be modified or stopped before carrier handover. Contacting us within 12 hours improves the chance of stopping fulfillment, but it is not a guaranteed cancellation window.

See our Cancellation Policy for details.

We ship to eligible addresses within the contiguous United States and the following European countries:

Austria, Belgium, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Lithuania, the Netherlands, Norway, Poland, Portugal, Romania, Spain, and Sweden.

We do not ship to Alaska, Hawaii, U.S. territories, the United Kingdom, P.O. boxes, or APO, FPO, or DPO addresses. Additional restrictions are explained in our Shipping Policy.

All orders are dispatched from the United States, either from our own inventory or through a third-party fulfillment warehouse located in the United States.

Standard Shipping costs USD $3.00 per order unless your order qualifies for Free Standard Shipping.

Expedited Shipping costs USD $7.99 per order where available. It is an alternative to Standard Shipping, so the two charges are not added together.

Free Standard Shipping is available when your qualifying merchandise subtotal after discounts reaches:

• USD $160 or more for an eligible order delivered within the contiguous United States.
• USD $260 or more for an order delivered to a supported European destination.

The qualifying subtotal excludes taxes, shipping charges, duties, gift cards, and other non-merchandise charges. Free Standard Shipping does not waive the USD $7.99 Expedited Shipping charge.

We normally process orders and hand them to the carrier within 1–2 business days after payment confirmation.

Business days are Monday through Friday, excluding weekends and company-observed holidays. Processing time is separate from carrier transit time.

Estimated Standard Shipping transit times after carrier handover are:

• Contiguous United States: 1–5 business days.
• Supported European destinations: 2–5 business days.

These estimates do not include the 1–2 business day processing period. The available shipping options and estimated delivery times are shown at checkout.

Once your order is dispatched, we will send a shipping confirmation with tracking information. You can track your package through our Order Tracking page or the applicable FedEx or DHL tracking service.

The first tracking update may take 24–48 hours to appear after carrier handover.

Items may be shipped separately if they are held at different inventory locations. We will provide tracking information for each package.

You will not be charged an additional shipping fee solely because we split your order.

Contact info@varennea.com promptly with your order number and the complete correct address. We can update the address while the order remains available for modification before carrier handover.

After handover, a change depends on the carrier's available services. If redirection involves a charge, we will explain the option and actual cost before you decide.

Orders shipped to European destinations may be subject to import procedures. Unless expressly stated at checkout, import duties, customs clearance charges, and carrier import-handling fees are not included in our shipping charges or checkout total.

Import VAT that has not already been collected at checkout may also be payable. Please see our Shipping Policy for details.

Contact info@varennea.com if tracking has not updated for 3 business days after the initial 24–48-hour tracking period, or if your package has passed its estimated delivery window.

If tracking shows “Delivered” but you cannot find the package, check the delivery location, household members, reception or mailroom, and any carrier notice before contacting us.

We will begin reviewing the issue within 1 business day and provide updates at least every 2 business days while the investigation remains open. See our Shipping Policy for the available resolutions.

You may request a return for eligible items within 30 calendar days of receipt. This includes returns because you changed your mind or selected the wrong size, color, or style.

You only need to submit the request within the 30-day period; the package does not need to arrive within that time. After receiving our complete instructions and designated return address, please hand the package to the carrier within 7 calendar days.

Our voluntary return policy does not limit applicable statutory rights. See our Return & Exchange Policy for details.

For an ordinary change-of-mind return or a return because you selected the wrong size, color, or style, you pay the return postage. If you choose an exchange for those reasons, you also pay the replacement shipping cost.

For a confirmed fulfillment error, product defect, or transit damage, we cover necessary return postage and replacement shipping. If paying postage upfront would prevent you from returning the item, contact us so we can arrange another reasonable solution.

For a return, we inspect the goods within 1–2 business days after they reach the designated return location. Once a refund is confirmed, we initiate it within 1–3 business days.

For an eligible return without an unresolved condition issue, we complete inspection and initiate the refund no later than 7 calendar days after receiving the goods, subject to any earlier legal deadline.

Refunds are issued to the original payment method. Your bank or payment provider determines when the funds appear in your account.

See our Refund Policy for details.

Our current promotional benefits include:

• Newsletter Subscription Discount: 10% off the first eligible order placed after successfully subscribing.
• Court Club Sale: Buy 2 merchandise items and save 10%, or buy 3 or more merchandise items and save 15%. All merchandise sold through our store is included.
• Free Standard Shipping: Available when an eligible order meets the applicable threshold after merchandise discounts.

The newsletter discount and Court Club Sale do not combine with each other unless an offer expressly permits it. An order may also qualify for Free Standard Shipping after the applicable merchandise discount. See our Promotional Terms for details.

You can contact us with questions about products, orders, delivery, returns, refunds, or other concerns.

Company Name: Varennea LLC
Email: info@varennea.com
Phone: +1 (660) 730-9974
Business Hours: Monday–Friday, 9:00 AM–5:00 PM Central Time (CT); closed Saturdays, Sundays, and U.S. federal holidays.
Business Address: 409 S. Fible St., Kirksville, MO 63501-3701, United States

Please include your order number when contacting us about an existing order.